We do not own any expensive facilities or expensive employees.  Instead we pride ourselves in having the largest partner community in the business.  We use only eco friendly parts providers and we don't up sell our customers.  We use the "if it isn't broken, then don't fix it" policy.  Meaning we save countless of labor hours and materials instead of making an extra dollar.  We do all the prep work, body work and paintless dent repair and hire out for the rest.
Many of these companies have high overheads and processing customers is one of their most costly expenses.  Much of your repair is administrative work and managing.  If we can eliminate the costly bureaucratic processes then the result will be more time effective but more importantly, eco friendly.